Privacy Policy
Controller: The individual developer whose legal name is displayed as the seller on the GetFluentFast App Store listing. The provider is not registered as a company. Privacy requests may be sent to support@getfluentfast.app.
1. Scope
This Policy explains how GetFluentFast handles personal data when you create an account, use lessons and the AI tutor, speak or type in conversations, purchase access, or contact support.
2. Data we process
- Account data, such as email address, sign-in identifiers, authentication status, and account ID.
- Learning data, such as selected languages, level, goals, lesson activity, progress, vocabulary, saved content, quiz results, and conversation history.
- AI interaction data, including prompts, typed messages, transcripts, generated responses, feedback, and technical identifiers needed to maintain a conversation.
- Voice and audio data when you use speaking features, together with speech transcriptions and synthesized tutor audio.
- Purchase data, including product identifiers, subscription or entitlement status, transaction identifiers, usage balances, and refund or renewal events. Apple processes payment-card details.
- Device, network, security, and usage data needed to operate, troubleshoot, protect, and improve the Service, including push-notification device tokens and interactions with lessons and features.
3. How we use data
We process data to authenticate users; personalize lessons; deliver AI, transcription, and audio features; remember progress; process and restore entitlements; provide support; detect abuse, fraud, scraping, and security incidents; maintain and improve reliability; and comply with legal obligations.
4. AI and service providers
Relevant content may be processed by service providers used to operate GetFluentFast, including Amazon Web Services for authentication, hosting and storage; OpenAI for AI generation and related processing; speech and audio providers such as ElevenLabs or the production provider configured for a feature; RevenueCat and Apple for purchase entitlements; Apple Push Notification service for notifications; Google when you choose Google Sign-In; and Apple when you choose Sign in with Apple. RevenueCat receives an account identifier and linked purchase and entitlement history. Each provider processes data under its applicable terms and safeguards.
Do not provide passwords, payment-card details, government identifiers, private keys, confidential records, health records, or another person’s sensitive information in AI conversations.
5. Legal bases
Where data-protection law requires a legal basis, processing is based on performance of the user agreement, legitimate interests in operating and securing the Service, compliance with legal obligations, and consent where specifically requested, such as device microphone permission.
6. Sharing
We share data with processors and platform providers only as reasonably necessary for the purposes above, or with authorities and professional advisers where legally required or necessary to protect rights and safety. We do not sell personal data. GetFluentFast does not use third-party advertising tracking.
7. Retention
Account, learning, conversation, and saved-content data is retained while your account is active and afterward only for the time reasonably needed for security, dispute resolution, backups, and legal obligations. Voice recordings and transcripts may be retained to provide conversation history and personalized learning unless deleted with the associated account or earlier under an operational retention rule. Purchase records may be retained for legally required accounting, fraud-prevention, and transaction-integrity periods. Processor and backup deletion may take additional time, and some records may be preserved where law requires it.
8. Security
We use reasonable technical and organizational safeguards, including authenticated access, encrypted network transport, access controls, and monitoring. No online service can guarantee absolute security.
9. Your choices and rights
You can manage microphone and notification access in iOS Settings, manage subscriptions through your Apple Account, and delete your GetFluentFast account from Profile. Account deletion is intended to remove the account, profile, learning progress, and saved content from active systems, subject to required transaction, security, legal, processor, and backup retention. Depending on your location, you may request access, correction, deletion, restriction, portability, or objection, and may complain to a competent data-protection authority. Send requests to support@getfluentfast.app.
10. Children
GetFluentFast is not directed to children below the minimum lawful age for an online service. Users below the age of legal majority must have a parent or guardian review the Terms and supervise use where required.
11. International processing
Service providers may process data in countries other than yours. Where required, appropriate transfer mechanisms and safeguards are used.
12. Changes
We may update this Policy as the Service or law changes. The revised version will be posted here with a new effective date, and additional notice will be provided where required.
13. Contact
The data controller is the individual developer identified as the seller on the GetFluentFast App Store listing. Email privacy and support requests to support@getfluentfast.app. Trader contact information is also displayed by Apple on the App Store listing where required.